Terms and Conditions (T&C)

§ 1 Scope

These Terms and Conditions (T&C) apply to the use of the SaaS application Menira, operated by Joël Noack, Alte Strasse 59, 3778 Schönried, Switzerland (hereinafter the "Provider").

By registering and using Menira, the user accepts these T&C. Differing terms of the user are not recognised unless the Provider expressly agrees to them in writing.

§ 2 Description of services

Menira is a web-based application for creating and managing Gantt charts (schedules) for construction planning. The scope of services includes:

• Creating and managing projects and tasks
• Gantt chart display with dependencies and milestones
• PDF export of schedules
• Address management (companies and contacts)
• Code management (Swiss cost breakdown)
• User management with roles and permissions
• Multi-tenancy

The Provider reserves the right to extend or adjust the scope of functionality at any time, provided that the core functionality is preserved.

§ 3 Registration and user account

Using Menira requires a user account. When registering, the user must provide truthful information. Each user is responsible for keeping their access credentials confidential.

The user is obliged to use a secure password (at least 12 characters, an uppercase letter, a digit and a special character). The Provider is not liable for damage resulting from unauthorised use of the access credentials.

§ 4 User obligations

The user undertakes to:

• Use the application only within the framework of applicable law.
• Not upload any content that is unlawful, offensive or harmful.
• Not perform any automated access (bots, scrapers, scripts) to the application or its programming interfaces (API), in particular no script-controlled bulk extraction of data for the purpose of exporting it into third-party software.
• Not reverse-engineer, decompile or otherwise reproduce the application, its API or its data structures.
• Not use the application for purposes that could harm the Provider or third parties.
• Keep access credentials secret and inform the Provider without delay in the event of suspected misuse.

§ 5 Duties to cooperate

The user undertakes to provide the Provider with all information and data required for the provision of services in a timely and correct manner. In particular, the user is responsible for:

• The accuracy and completeness of the data they enter (projects, tasks, addresses, deadlines).
• Using a current web browser supported by the Provider.
• Ensuring a functioning internet connection.
• Reporting malfunctions or errors to the Provider without delay.

Delays or restrictions attributable to insufficient cooperation by the user do not give rise to any claim against the Provider.

§ 6 Data protection

The Provider processes personal data in accordance with the Swiss Data Protection Act (DPA) and the privacy policy. The latter can be viewed at Privacy.

Live data is stored on servers in Switzerland. For disaster recovery, client-side encrypted backups are stored with a processor in the European Union (Cloudflare R2, EU region), whose plaintext remains inaccessible to the provider. Passwords are stored exclusively as cryptographic hashes.

§ 7 Commissioned processing and sub-processors

Insofar as the Provider processes personal data on behalf of the user, this is done within the framework of commissioned processing in accordance with the Swiss Data Protection Act (DPA).

The Provider is entitled to use sub-processors for the provision of services, in particular for hosting, backup and IT infrastructure. The Provider ensures that these sub-processors comply with the applicable data protection regulations. The sub-processors currently engaged are listed conclusively in the Privacy Policy.

The application is operated on servers in Switzerland; live data does not leave Switzerland. For disaster recovery, backup copies are encrypted client-side and may be stored with providers abroad. The corresponding keys remain exclusively with the Provider in Switzerland; those providers have no access to the plaintext of the data at any time. No transfer abroad beyond this takes place unless the user arranges it independently (e.g. through export and transfer to third parties).

§ 7a Support access (impersonation)

To handle support requests and remedy technical malfunctions, the Provider may, in justified individual cases, temporarily log into the system as a logged-in user of a tenant ("impersonation"). The user expressly consents to this procedure by accepting these T&C.

Support access is subject to the following conditions:

• Purpose limitation: access takes place exclusively to handle specific support requests, for error analysis or to remedy malfunctions – never for other purposes.
• Time limitation: each impersonation session expires automatically after 30 minutes and is reset to the support staff member's original account.
• Audit trail: all actions carried out during support access are logged in a fully traceable manner in the audit log (Art. 7 DPA, accountability obligation).
• Transparency: at the start of every impersonation session, all tenant administrators (owners and admins) are notified automatically by e-mail.
• Protection against escalation: impersonation of system administrators or nested impersonation sessions are technically excluded.
• No data exfiltration: during impersonation, the same tenant isolation rules apply as for regular sessions. No bulk export or cross-tenant access takes place.

The user can view the logged audit history at any time in their tenant area and contact the Provider with questions about specific support access (see § 19).

§ 7b Sharing content with third parties

Menira offers functions that allow the user to make content accessible to third parties (e.g. schedules as a read-only share link). When the user uses such functions, the following applies:

• Own responsibility: the user alone decides which content they share and to which recipients they grant access. They are solely responsible for selecting, instructing and supervising these third parties.
• No Provider responsibility: the Provider assumes no responsibility for the processing or use of shared content by third parties. By sharing, the content leaves the access area controlled by the Provider.
• Data protection duties: if shared content contains personal data, the user remains responsible for its lawful disclosure and ensures that they have the necessary rights and consents.

The user can revoke granted shares at any time via the application. The Provider cannot recall content that has already been accessed or copied.

§ 8 IT security and security incidents

The Provider takes appropriate technical and organisational measures to ensure IT security. However, absolute security cannot be guaranteed. In particular, the Provider cannot offer absolute protection against:

• Unauthorised access by third parties (e.g. cyberattacks).
• Data loss due to technical malfunctions or force majeure.
• Vulnerabilities in third-party software used.

In the event of significant security incidents affecting personal data or the integrity of user data, the user will be informed without delay, but at the latest within 72 hours. The Provider undertakes to take appropriate countermeasures and to inform the user of the measures taken.

§ 9 Availability

The Provider endeavours to ensure high availability of the application but does not guarantee uninterrupted accessibility. Maintenance work is, where possible, carried out outside usual business hours.

The Provider is not liable for outages caused by force majeure, technical malfunctions at third parties or problems caused by the user.

§ 10 Warranty and liability

The application is provided "as is". The Provider does not warrant the uninterrupted, error-free or secure operation of the application.

The Provider's liability is limited to intent and gross negligence. Liability for slight negligence is excluded to the extent permitted by law. Liability for indirect damage, consequential damage and lost profit is excluded.

Liability cap: the Provider's maximum total liability is limited to the amount actually paid by the user in the last 12 months, but no more than CHF 10,000 per claim.

Limitation period: the user's claims for damages against the Provider lapse at the latest 12 months after the user becomes aware of the damage.

§ 11 Force majeure

Neither party is liable for delays or the non-performance of obligations insofar as these are attributable to events of force majeure. Force majeure includes in particular:

• Natural disasters, epidemics, pandemics.
• War, terrorism, civil unrest.
• Official orders and changes in legislation.
• Large-scale failures of power, telecommunications or internet infrastructure.
• Cyberattacks of exceptional scale.

The affected party must inform the other party without delay of the occurrence and the expected duration of the event. If the force majeure event lasts longer than 90 days, either party is entitled to terminate the contract with immediate effect.

§ 12 Intellectual property

All rights to the software, design and content of Menira belong to the Provider. The user receives a non-exclusive, non-transferable right of use for the duration of the contractual relationship.

The data entered by the user (projects, tasks, addresses) remains the property of the user. The Provider acquires no rights to it.

Responsibility for user data: the user is solely responsible for the lawfulness, accuracy and integrity of the data they enter. They ensure that they have all the necessary rights to this data and that the data does not infringe the rights of third parties.

Data export at the end of the contract: the user has the right to back up their data before the end of the contractual relationship. Only the export functions provided by the Provider for this purpose are permitted, namely the encrypted project backup and the PDF export. Any automated or script-controlled extraction of data beyond this (cf. § 4) is not permitted. After the deletion period under § 13 expires, the data is irreversibly deleted. After the deletion period expires, the Provider is not obliged to provide or restore data.

§ 13 Termination and account deletion

The user can delete their account at any time via the account settings. After deletion, the data is irreversibly removed within 30 days, unless a statutory retention obligation exists.

The Provider may block or delete the user account with immediate effect in the event of serious violations of these T&C.

§ 14 Prices and payment terms

Current prices are published on the Provider's website and are quoted in Swiss francs (CHF), excluding value-added tax, unless stated otherwise.

The Provider reserves the right to adjust prices with 30 days' notice. Existing contracts remain unchanged until the end of the current billing period.

§ 15 Changes to the T&C

The Provider may change these T&C at any time. Changes are communicated to the user by e-mail or within the application. If the user continues to use the application after the changes take effect, this constitutes acceptance of the amended T&C.

In the event of material changes, the user has the right to terminate the contractual relationship within 30 days of notification.

§ 16 Order of precedence and written form requirement

Order of precedence in case of contradictions: if there are contradictions between these T&C and individual agreements (e.g. individual contract, offer, service description), the following order of precedence applies in principle:

• Individual contract or individual offer
• Service description
• These T&C

Written form requirement: individual changes or additions to these T&C as well as to individual agreements require written form in all cases. Verbal side agreements have no validity.

§ 17 Applicable law and place of jurisdiction

These T&C are subject exclusively to Swiss law, excluding the conflict-of-law rules referring to foreign law. The place of jurisdiction is Saanen (Obersimmental-Saanen administrative district), Canton of Bern, Switzerland.

§ 18 Severability clause

Should individual provisions of these T&C be or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision is replaced by a regulation that comes closest to the economic purpose of the invalid provision.

§ 19 Contact

Joël Noack
Alte Strasse 59
3778 Schönried
Switzerland

E-mail: ​

Last updated: April 2026